Book by phone: +1 (888) 932-2582 

Monday – Friday: 9am – 9pm EST
Saturday – Sunday: 9:30am – 6pm EST​

Contact us


Contact us by phone to make a reservation or if you have questions and would like to speak with a Club Med Travel Advisor.


Monday to Friday from 9AM – 9PM EST
Saturday/Sunday from 9:30AM – 6PM EST


Because of the high volume of calls during the peak season, we encourage you to:


  • Or book online with SIREV booking system



Registering on Easy Club Med is quick and easy!

  1. Download the Easy Club Med registration form down below
  2. Follow the simple instructions
  3. Enjoy all the Easy Club Med benefits!



If you wish to avoid longer wait times when contacting our call center, we suggest calling between 12:30PM and 5:30PM EST for the shortest wait time.

Call Center Estimated Hold Times


Contact e-mail :

Jacinda Lowry
Director of Sales – Club Med Canada

Tel: (514) 295-1633
Thanks to her 6-year experience at Cirque du Soleil as Major Account Executive, Corporate Sales Tapis Rouge, Jacinda Lowry has a noticeable experience in terms of B2B sales. She played a key role in the success of the Tapis Rouge sales, key department for that company now in Quebec. In 2010, Jacinda Lowry has joined Club Med as Group Sales Director Club Med Canada. Since then, she’s made her marks. Business Development is going well as well as sales, that are reaching records! When she first arrived, goals were clear: increase Club Med market shares in Canada, especially in Quebec, for groups.

Annie Archambault
Business Development Manager: Quebec

Tel: (514) 952-5358, ext 425305
Annie Archambault has been a Business Development Manager (BDM) in Eastern Canada for the past 12 years. She has worked in the tourism industry for over 14 years, with roles and responsibilities in the field of sales, business development and event planning.  Annie is result oriented and has been successful in building strong business relationships.  Annie welcomes  challenge and is open to exploring new horizons. She always strives to follow her dreams in pursuit of her ambitions and always gives her best. Do not be surprised to see Annie going down the mountains on her skis or running outside at sunset. You could also run into her in a gourmet restaurant, laughing and enjoying life with her friends and family.

Victoria Mottini
Business Development Manager: Quebec and Ottawa

Tel: (514) 952-5389
After more than 10 years’ experience in the travel industry, Victoria join Club Med theam as a Business Development Manager for Quebec and Ottawa areas with Annie Archambault.
After her career with Transat, where she held different positions, Victoria was with M Ta Region as a BDM, her role was to promote local tourism in different regions of Quebec. Victoria is highly recognized as a top sales professional with strong communication and interpersonal skills.

Mélanie St Germain
Manager of Meetings and Events by Club Med

Tel: (514) 937-1428
After being one of the youngest directors of finance in the automobile industry, Mélanie St Germain opened her own restaurant at only 24 years old. Following a successful transition from restoration to a position in the group department of a Golf Club, Melanie was chosen by Château Vaudreuil Hôtel & Suites to be their Sales and Marketing Director, strengthening for four years their group business.
Thus, it is strong from more than 15 years of experience in sales and customer service, with diversified background and network that Mélanie St Germain joins with pride the Club Med team.

Janet Martin
Business Development Manager for Ontario and Alberta

Tel: (416) 402-9837
This name may ring a bell as Janet has 16 years of experience in the tourism industry. After 2 seasons as sports and entertainment staff in Huatulco, Mexico and 7 months as eCommerce and Marketing manager at a resort in Manzanillo, Mexico, she came back to Canada as a Flight Center travel advisor for several years. She then became a Business Development Manager for Palace Resorts and Hard Rock All Inclusive Resorts for 6 years, followed by some time back at Flight Center in the Marketing department. Janet Martin joins Jacinda Lowry’s sales team and will be based in Toronto, Ontario.

Samantha Gillingham
Business Development Manager for Ontario and British Columbia

Tel: (437) 226-4908
Samantha’s journey in the industry started at Seneca College, where she studied Tourism Management and was working with Delta Hotels on their recreation team in Muskoka between semesters. Her career took off right after graduation when she landed her first role at Transat Holidays in Toronto. Fast forward 10 years, she has held positions with Flight Centre Travel Group, Jet Airways and Sunwing Travel Group. She has experience being a retail agent, working within major tour operators and airlines, being on the road, managing teams, and best of all, building relationships with her customers every step of the way. With her most recent role at Sunwing Travel Group, she was overseeing group sales nationally within Canada. Samantha Gillingham joins Jacinda Lowry’s sales team and will be based in Toronto, Ontario.