In the unlikely event that the village is impacted by a hurricane while you are on vacation, you are protected by Club Med’s new Hurricane Protection Program. You can now plan and experience your next Club Med Vacation with complete peace of mind, knowing that your vacation investment is secure with this new program!
The Hurricane Protection Program will provide you with a Future Travel Certificate in the event that Category One or higher hurricane force winds (as defined by the US National Weather Service) impact the resort at any time during your stay. Club Med will offer you a Future Travel Certificate for the value of the land portion of your vacation for the number of days impacted by the hurricane force winds.
Guests present in a village impacted by hurricane force winds do not need to contact Club Med for their credit certificate, it will be automatically sent to them within 4-6 weeks after their return home.
Travel Certificates must be used for travel to be completed within one year of the original date of travel and may be subject to blackout dates and other restrictions. Future Certificates may be used at any of the following Club Med resorts: La Caravelle, Guadeloupe; Cancun Yucatan and Ixtapa Pacific, Mexico; Sandpiper, Florida; Columbus Isle, The Bahamas; Turkoise, Turks and Caicos; and Punta Cana, Dominican Republic.
The Hurricane Protection Program is subject to change or withdrawal without notice. Future Travel Certificates for the land value of the stay will be issued for each day during which the village is impacted by hurricane-force winds in connection with a named storm (category 1 or higher) as measured by the local weather service and as defined by the US National Weather Service. Airline change and Cancellation fees will apply.
For more information about the terms and conditions of the Hurricane Protection Program guests can call Club Med at 1-800-WEB CLUB (1-888-932-2582).